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What happens when I decide to move?

To disconnect service, you will need to provide:

• Forwarding mailing address for refund or final bill.
• Date you want service disconnected.
• Your signature.

When you plan to move, stop by the Finance Office to schedule your disconnect. You may make arrangements as early as several days or weeks prior to your desired disconnect day, provided you enter our office prior to 3:00 p.m. on the day you want your service terminated.

REMEMBER, you are responsible for all usage on your meter until the day the City is notified by you in writing to disconnect your service.

If you have a roommate: Your utility account must be in one person's name (even if several people share an apartment), and only that person can close the account and receive any deposit refund.