Pay Online     March 14, 2010
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departments » utility » what do i need to receive service?
What do I need to receive service?

Information required to connect service is:

  • Complete service address, including apartment identification, if applicable.

  • Full name and identification (photo I.D. - driver's license, identification card, etc.) of individual responsible for account (one name per service address and/or account.)

  • Mailing address, if different from service address - where you would like your bill sent.

  • Property owner's full name.

  • Your occupation and employer.

  • Your Social Security Number, or student identification number if no Social Security number.

  • Name of your nearest relative with complete mailing address and Zip Code.

  • Address and dates of previous service in Cheney.

  • Signature and date request is signed.

A $75.00 deposit is required for service at all rental properties. The deposit must be paid at the time you request service. Payment may be made in cash, or by check or major bank credit card.

 

Please Note: Deposits cannot be transferred from one address to another, or from one person to another. If you move from one address to another within Cheney, the deposit on your old account will be applied to your final bill at that address. To connect service at your new address, you will need to pay another $75.00 deposit.

If your deposit is larger than the amount of your final bill, a refund will be made within approximately 8-10 working days. All refunds are payable to the individual listed on the account.

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