Utility Billing Services

Paperless Billing is here - click here to sign up!

Utility Payment Options

1.    Pay by check.    The city receives payments through the mail and the conveniently located and secure drop box in the front door of City Hall. 

2.    Pay by credit card on the City’s website.   A processing fee of 2.49% will be added to your credit card charge by the credit card processor.  The City does not charge or keep that fee. 

3.    Pay using your bill pay option at your bank.  Please contact your bank for details for possible charges. 

4.    Pay by cash.    The City will receive cash in the drop box, please ensure your bill stub with the payment noting the account and/or address.   Please do not mail cash. 

5.    Pay using DOXO.  DOXO is our paperless billing partner and allows payments using credit cards and direct debts from your checking account.    There is a credit card fee associated with your transaction through DOXO with a smaller fee for automatic debits directly from your checking account.  

Services Provided

The City of Cheney provides locally-owned utility services for the following:

  • Electricity
  • Water
  • Garbage
  • Sewer
Service addresses may have all four services or any combination thereof.  Services at each address are turned on and off as a group and are not eligible for single service selection. 

Our snowbird program is available for all homeowners who wish to terminate all services with the exception of electric for a prepaid fee.   Please contact our office for details.

Requests

Requests to connect or disconnect utility services are accepted at the Finance Department, located in City Hall at 609 2nd Street.  All requests can be made in person or completed requests can be received on-line.  Same-day service is available for all requests received and processed prior to 3:00 p.m. Monday - Friday, weekends and holidays excluded. 

Click here Moving In or Out for a direct link to forms and instructions. 

 
  1. How do I begin or end utility service?
  2. What initial charges will I have?
  3. Where do I send my payment?
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