City of Cheney Utility Payments

We recognize that the impacts of COVID-19 will be felt far and wide and are still unfolding. We know a growing number of our customers are struggling to make ends meet during this challenging time.

We are here for you and want to support you. If you find yourself facing financial hardships, please contact us at: (509) 498-9209 or visit www.cityofcheney.org

Available Options

• A special Energy Assistance Grant is available at SNAP for qualified customers during this time. Call (509) 456-7627 or visit www.snapwa.org

• CARES Act funding for Cheney residents available through Project Outreach for those whose income has been impacted due to COVID-19. Call (509) 235-8900.

• Payment arrangements can be made on an individual basis for those in need. Call the Utility department for a customer payment plan at (509) 498-9209.

• Budget Billing (comfort level billing) divides yearly costs into 12 equal and predictable monthly payments. Call (509) 498-9210.