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The request to disconnect/end services can only be made by the account holder.
IMPORTANT - PLEASE READ
Disconnects are scheduled M-F only (Holidays excluded). Weekend disconnects are not available. Utilities will be turned off as early as 7:30 a.m. to as late as 3:00 p.m. as scheduling permits. You may not select a specific time. The services will be physically disconnected on this date. A reconnection fee may apply if you schedule your shut-off date to early and request to have utilities reconnected.
Forwarding address is the address the final bill or refund will be mailed.
Select any day to end/disconnect service. Monday - Friday, weekends and holidays excluded. Requests received outside of those parameters will be processed the following business day. All requests must be received and processed before 3:00 pm PST to receive same day service. The City will read your meter on the requested date, add those charges to your bill, apply your deposit, and send a bill or refund. Please allow 10-14 days for your bill/refund.
By digitally signing this form, I certify I am the above named account holder and authorize the City to disconnect all services at this service address.
This field is not part of the form submission.
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